Cannot Log in to FME Server after Solaris/Linux Installation

Article Number: 000002173 - Last Modified: Feb 9, 2012

The installer for FME Server 2012 (Solaris and Linux only) may have the password wrong so that your password is invalid and you cannot log in to the Web UI. The issue is resolved in FME Server 2012 SP1 or later and a workaround is also shown below.

Symptoms

After installing for FME Server 2012 (Solaris and Linux only) the password you set during the installation does not work when entered into the Web UI or the Web Admin UI and FME Server is not running.

Cause

An issue in the installer causes the password to be set incorrectly.

Resolution

The issue can be resolved by uninstalling FME Server 2012 and installing FME Server 2012 SP1 or later.
Note: At time of writing (Feb. 9th, 2012) SP1 is not yet released.

If you need to resolve this issue prior to the release of FME Server 2012 SPI the following workaround is possible:

1. When you ran the installer it will have created an install file here:
<fmeserver>/install.cfg
Copy this file to a temporary location outside of the fmeserver directory and edit the file in a text editor.

2. In this file the admin password is set incorrectly like this:
ADMINUSERPASSWORDHASH="(stdin)= 5baa61e4c9b93f3f0682250b6cf8331b7ee68fd8"
Remove this portion of the string: "(stdin)= " and save the file.

3. Uninstall FME Server and the run the installer again using the --file option to point to the edited install.cfg file